Terms and Conditions for Car Rentals

Driving License

A valid national driving license/ International Driving Permit is required along with Passport or ID Card.

Driver Minimum Age

The driver must be 23 years old and over, and must have the driving license for at least one year.

Infinite mileage

There is no daily kilometre limit when renting a car in Crete.

All taxes included

Our prices are final, including all taxes and services without any hidden costs. If, when receiving the vehicle, the charges differ from the ones you have been offered through our site, do not take the vehicle and ask for clarifications by the contact form or by phone.

24 hours road assistance

24h road assistance is provided by the Car Rental Company and not by Square Rentals. Refer to your contract with the Car Rental Company for further information.

FULL INSURANCE COVERAGE

We also offer full insurance service which includes:

  • Full Insurance
  • Crash damage without Exemption (c.d.w)
  • Full Fire, Crystal, and Mirror insurance
  • Insurance Coverage for all the passengers

For the C.D.W policy (like dangerous, careless or negligent driving, off road driving or driving under the influence of alcohol or other substances) to be in effect, the customer must not violate the existing Highway Code. The Car Rental Company must be informed immediately from the place of the incident.

Vehicle Replacement in case of Malfunction

We offer to replace your vehicle with another in case of malfunction.

Additional Drivers

There is extra charge for any additional drivers. The driver must also have a valid driving license and a passport or ID card.

Fuel Policy

The amount of fuel you receive the car with, is the same amount the car should have when returned. For example, if you hire the car half full, you should return it half full.

No extra charge for arrival delays

You will not be charged extra in case of delayed pick-up due to delayed arrival at the airport/port.

Misplaced keys

The customer is liable for charges to replace missing or damaged keys.

Fines and Law

The tickets and fines collected during rental period are the renter's liability. The car rental company must be informed of any traffic violation or tickets. For negligent driving, drunk driving, driving under the influence of illegal substances, driving in restricted countries/areas, and for any incidents or damages due to the above, the renter is fully liable for all charges. For further information, refer to the contract you have signed with the Rental Company

Driving in Crete

Renting a car is done under the essential condition that it will be used on the island of Crete. The cars cannot be used off road or on the beach. Damage from malicious or heavily negligent actions, or damage on the underside of the car, are not covered by the car's insurance.

Cancellation Terms

There is no charge if the customer cancels a reservation, but you are requested to inform us as soon as possible.

Pet Policy

Pets are allowed only after request by email or phone before the reservation.

Privacy Policies

Your personal data is not shared with third parties and you can request to see this information, have it corrected, or removed from our database (invoices cannot be removed for legal reasons) If you wish to raise a complaint on how we have handled your personal data, you can contact our company (info@square-rentals.gr) and we will investigate the matter.